Privacy Policy

Introduction

At Pen and Print llc LLC, we value and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.penandprintllc.com). Your privacy is important to us, and we do not sell or rent your personal data to third parties.

Information We Collect

Personal Details: Your name, email address, mailing address, and phone number (provided during purchases or inquiries).

Order Information: Details of your purchases and preferences.

Communication Data: Any information you provide when contacting us via email, forms, or live chat.

Technical Information: Your IP address, browser type, and visit history to improve our website experience.

How We Use Your Information

We use the information collected to:

  • Process and confirm your orders.
  • Respond to your inquiries and provide customer support.
  • Improve our website and services based on customer feedback.

SMS/Text Message Communications

By submitting your phone number on our website, you consent to receive SMS/text messages from Pen and Print LLC regarding publishing services.

  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For help, reply HELP.

SMS Consent & Disclosure Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.

Opting Out of Communications

If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by following the instructions in the email or contacting us directly at info@penandprintllc.com.

Social Media and Third-Party Features

Our website includes social media buttons (such as Facebook’s Like button) and third-party tools. These may collect information such as your IP address and browsing data. Your interactions with these features are subject to the privacy policies of the respective third parties.

Third-Party Sharing

We do not sell your personal information. However, we may share your data in specific situations:

  • Payment Processing: We use secure third-party payment processors, but they do not retain your personal data beyond processing your payment.
  • Customer Support: Live chat services on our website may collect data only as necessary to assist you.

Security of Your Information

We take data security seriously and use industry-standard security measures, including Secure Sockets Layer (SSL) encryption, to protect your information. While we do our best to secure your data, no online transmission is 100% secure. If you have any concerns, please contact us at info@penandprintllc.com.

Use of Cookies

Cookies help us improve your browsing experience by storing preferences and tracking website usage. You can manage cookie settings in your web browser. However, disabling cookies may limit some website features.

Testimonials

With your permission, we may display customer testimonials on our website. If you wish to remove your testimonial, please contact us.

External Links

Our website may link to third-party websites. We are not responsible for their privacy policies, so we recommend reviewing them before sharing any personal information.

Changes to This Policy

We may update our Privacy Policy from time to time. Any significant changes will be posted on our website, and we may notify you via email. Please check this page periodically to stay informed.

Contact Us

For any questions about our Privacy Policy or your personal data, please contact us at:

Phone: +1 (713) 791-2258

Email: info@penandprintllc.com